Privacy Policy
Lumiere Skin Science is committed to protecting the privacy of individuals who interact with our site and services. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information in connection with our online platform.
Information We Collect
We collect various types of information when you use our site or interact with our services. This may include:
- Information you provide directly: This includes information you submit through forms, when you create an account, subscribe to newsletters, place orders, or contact us. This could include your name, address, payment information, and other details relevant to your inquiry or transaction.
- Information collected automatically: When you visit our site, we may automatically collect certain information about your device and your usage patterns. This includes your IP address, browser type, operating system, referring URLs, pages viewed, access times, and information about how you interact with our online platform. This information may be collected through cookies, web beacons, and similar tracking technologies.
- Information from other sources: We may receive information about you from other sources, such as public databases or third-party partners, where legally permissible.
How We Use Your Information
We use the information we collect for various purposes, including:
- To provide, operate, and maintain our site and services.
- To process your transactions and manage your orders.
- To communicate with you, respond to your inquiries, and provide customer support.
- To send you technical notices, updates, security alerts, and administrative messages.
- To personalize and improve your experience on our site.
- To monitor and analyze trends, usage, and activities in connection with our services.
- To detect, investigate, and prevent fraudulent transactions and other illegal activities and protect the rights and property of Lumiere Skin Science and others.
- To comply with legal obligations and enforce our terms, conditions, and policies.
Sharing Your Information
We do not share your personal information with third parties except in the following circumstances:
- With service providers who perform services on our behalf, such as payment processing, data analysis, email delivery, hosting services, and customer service. These service providers are authorized to use your personal information only as necessary to provide these services to us.
- In connection with a business transaction, such as a merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company, provided that the acquiring entity agrees to protect your information in a manner consistent with this Privacy Policy.
- When required by law, such as to comply with a subpoena, court order, or other legal process, or to cooperate with law enforcement or other government agencies.
- To protect the rights, property, or safety of Lumiere Skin Science, our users, or others, including enforcing our agreements, policies, and terms of service.
- With your consent or at your direction.
We do not sell your personal information to third parties.
Data Security
We implement reasonable technical and organizational measures designed to protect your personal information from unauthorized access, use, alteration, and disclosure. However, no security system is impenetrable, and we cannot guarantee the absolute security of your data transmitted to our site.
Data Retention
We retain your personal information for as long as necessary to fulfill the purposes for which we collected it, including for the purposes of satisfying any legal, accounting, or reporting requirements.
Your Rights
Depending on your location and applicable laws, you may have certain rights regarding your personal information. These may include the right to:
- Access your personal information.
- Request correction of inaccurate personal information.
- Request erasure of your personal information.
- Object to the processing of your personal information.
- Request restriction of processing your personal information.
- Request the transfer of your personal information.
- Withdraw your consent at any time where we are relying on consent to process your personal information.
- Lodge a complaint with a supervisory authority.
To exercise any of these rights, please contact us using the details provided below. We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal information (or to exercise any of your other rights).
Cookies and Tracking Technologies
Our site may use cookies and similar tracking technologies to collect information about your browsing activities. Cookies are small data files stored on your device that help us improve our site and your experience, see which areas and features of our services are popular, and count visits. You can typically adjust your browser settings to remove or reject cookies, but this may affect the functionality of our site.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We encourage you to review this policy periodically for any changes.
Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us by writing to:
Lumiere Skin Science38 Tai Seng Street,
#07-12,
Singapore, Singapore,
534010
Singapore